Not seeing your transaction? Here’s how to find your payment status….

Not seeing your transaction? Here’s how to find your payment status…. Note: For Litecoin or Bitcoin Cash please see Part II Did you just purchase bitcoin from an ATM but are not seeing it in your wallet or on your web account?  This is one of the most frequent reasons our customers contact Athena support. …

Fraud Alert – Never Buy a Car on Craigslist Using Bitcoin!

Fraud Alert Never Buy a Car on Craigslist Using Bitcoin! A new scam popped up in the 2nd week of February 2017 on our Bitcoin ATM network. It works like this: Consumer finds a used car listing on Craigslist. Responds to seller via the Craigslist email system. Consumer receives “official looking” Amazon Web Services email. …

Watch out for utility scams! (Do not pay electric/heating bills with Bitcoin)

Watch out for utility scams! Do not pay electric/heating bills with Bitcoin. Utility scams have been victimizing people for years by pretending to be from your local utility company. They usually either threaten to shut down your electric or heating service, hoping to get a payment out of you right away, or they offer to help you …

FRAUD ALERT: The most common Bitcoin scam that we see!​

FRAUD ALERT Imposter scams are the most common Bitcoin fraud that we see! Imagine being in a panic thinking that you will be arrested or that money is about to be drained out of your bank account? Imagine having someone on the phone with you for hours making sure you obey their instructions? Thousands of …

Withdrawing Cash: Common Problems and Solutions

Withdrawing Cash: Common Problems and Solutions An Athena ATM can be a great way to sell digital currency and receive physical cash up to several hundred dollars or more. Many customers take advantage of this option on a regular basis, but the process can be a bit different than what you’re expecting, especially if you’ve …

Avoid These Bitcoin Scams

Avoid these Bitcoin Scams Read our article on the most common Bitcoin scam here. Financial scams involving digital currencies like Bitcoin are a growing component of the overall fraud universe that still involves gift cards, Western Union/MoneyGram, money orders, and bank wires. Scammers are looking to say and do anything to convince you of a …