T-Mobile customer and not receiving our verification codes?

Some T-Mobile customers have reported to us that they are unable to receive essential messages from our ATMs. Athena ATMs send out verification codes to phone numbers entered by our customers as part of the login process. If you don’t receive these codes you can’t continue with your purchase or sale.

Thanks to a couple of very helpful customers who were affected by this problem, we have learned that it is an unintentional block of short code numbers to some customers’ phones. This can be fixed by calling T-Mobile customer support or using your online support options.

For example, one lady solved her issue the following way: